Returns & Exchanges

Hey! Simply give us an email or phone call to arrange a return.
+64 9 523 3870

Our standard returns policy is 14 days for stock which is unopened and in re-sellable condition, no questions asked. There is a collection and restocking fee of $10.

Once we've received all the correct information from you, we’ll arrange a collection from your site, using our courier partners NZ Post.

Once it’s back with us you’ll receive a credit for your stock via email and we’ll deduct the fees from this.

Still need help?

Drop us a line at or simply contact your account manager.